The Rise and Fall of Post-Truth Politics

Young people have voted for an end to post-truth politics. To do them justice we must now bring about a broader, cross-party commitment to a more authentic political discussion.


In 2016 Oxford Dictionaries selected their annual ‘Word of the Year’ for the way in which it captured the ethos, mood, and preoccupations of those 365 days. The word was ‘post-truth.’  It was the year in which the obvious lies told by the Leave and (to a lesser extent) the Remain campaigns resulted in a narrow win for a Brexit that was never supposed to happen. This was followed swiftly by Trump’s unprecedented though marginal election on a platform of utter bullshit and recalcitrant nationalism. The result of these events was a significant increase in usage of the term post-truth (by over 2000% in 2016 compared to 2015) and a deluge of journalists’ reflections on the status of politics and of their profession.

In making their selection, the OD team explained the significance of the ‘post’ in post-truth:

The compound word post-truth exemplifies an expansion in the meaning of the prefix post- that has become increasingly prominent in recent years. Rather than simply referring to the time after a specified situation or event – as in post-war or post-match – the prefix in post-truth has a meaning more like ‘belonging to a time in which the specified concept has become unimportant or irrelevant’.

To many it seemed that truth had become irrelevant only recently. They argued for a renewed commitment to facts and a return to some kind of political sphere which it seemed we had lost. However, the monsters of post-truth were not newly arrived at our doors, but had been living amongst us for some time. The key themes of post-truth society seemed to be an increased emphasis on emotion over reason in politics, a decreased importance and often outright suspicion of technocracy, and the banalization of bullshit. However, these were not new phenomena but rather new emphases in long-standing patterns, which were – by most commentators – badly articulated or completely ignored.

For example, emotion has long been important in politics. What I feel was the real problem with the emotions that have been characterized as post-truth feeling is that they were the wrong sort of emotions: fear, anger, hatred and selfishness. The journalists, scientists and other professionals who called-out the media and politicians for their post-truth practices were not so much troubled by the new entrance of feeling into politics – though they often claimed to be shocked by its rise – but rather by the forms which it took and how it had been deliberately channeled by parties and people that should know better. It smacked of fascism and we were rightly troubled by it. Emotion, then, was not the problem, but rather how it was being used.

Second, the suspicion of experts and technocracy has been long-coming. It was at the heart of campaigns against Europe in the first referendum (in which we voted to join the EU) and in all the subsequent scaremongering by the right-wing press and far-right political groups: think curvy bananas and Brussels bureaucrats. Powerfully manipulated by the Mail, Sun and so on in the run-up to Brexit, and then embodied by Hilary Clinton, it was no surprise that technocratic expertise played a starring role in these startling events. It was bewildering to those who were the very subjects of the criticism, for they could not recognize in themselves the claims being made about them.

And this leads to the third issue: lies, spin and bullshit, and the differences between each of these terms. Whereas lies involve the hiding of a truth and the production of a deliberate falsehood, bullshit, best characterized by the endless, stinking output of Trump, is actually a complete disinterest in truth. Spin is also concerned with the truth, either in softening hard and inconvenient truths or in elevating irrelevant truths. At its worse, spin turns into bullshit. Whereas liars and spinners often know the truth (or at least what they think is true) bullshitters care only that what they’re saying serves their present purposes, regardless of whether it is true or not, and do not care to know the facts. Spin and lying has been around in politics for quite some time, and bullshit has been quietly on the rise. What we’ve seen probably is a rapid increase in the amount of bullshit in politics and the media, but more importantly, we have seen the bullshit – if you forgive the imagery – swallowed. This is because the rise of post-truth has coincided with a yearning for authenticity. In the realm of politics and the media in which every truth is spun and lies are told so frequently that no one can be trusted, what people had found in Trump was a feeling of honesty often in the face of factual incorrectness. The expert bullshitter performs truthfulness in its complete absence and so Trump was well-placed to take advantage of a growing resentment of the features of post-truth society. He was not the cause of post-truth, merely a result of it.

So what I think made ‘post-truth’ such a popular term in 2016 was not the sudden emergence of a distinctly modern phenomenon nor its accuracy of description but rather the implicit feeling that something needed to be done about the causes of a pattern of events which had defied expectations. It was not so much that the problems were new, but that they had been exacerbated and their effects had become wildly unpredictable. It was this latter issue that was most intolerable.

In some regards, Corbyn’s significant gains in seats and percentage share of the vote in this week’s election marks a continuation of the pattern. It was widely predicted to go the other way, for Theresa May had called an election at the peak of her polling popularity under the assumption – and near promise – of a landslide. So the loss of seats and majority thus went against expectations of political experts, upended journalistic speculation and challenged the designs of our corporate masters in the media conglomerates.

But more profound than its fit with this sequence of events was its anomalousness: Corbyn’s campaign was a direct assault on the politics of post-truth society. Here is a man who failed to speak in soundbites, refused to engage in fearmongering, challenged the media at every turn rather than spin things for them, spoke authentically about his beliefs and ran a campaign that was in line with those ideals rather than electoral dogma. He did not win the election but he won the battle for truth and authenticity.

As the expert analysis begins it is clear that a key part of his success has been to animate the youngest generation of voters and – more importantly – get them to turn-out and vote on the day. Tireless work from others in the party, campaigners and volunteers has galvanised the young vote and – dare I say it – begun the transformation of social media from a bubble which only exacerbated post-truth politics into the beginnings of what could be a long-term, politically-aspirational social movement.

Young people voted for policies which offered hope against austerity, against the crippling effects of an economy skewed towards a wealthy elite who caused (and then ignored) the problems they promised to fix. But they also voted for a new kind of politics. The prefix of ‘post-truth’ might lead some to claim that we are witnessing a return to truth, for this is the commitment that most scientists and political experts have called for. But there is not a truthful politics to which we can return. What we need is a new way of conducting political discussion, of reporting on news and of holding the press to account, and of getting people to vote for policies and principles, not pandering and propaganda. Young people have voted for an end to post-truth politics, we must now bring about a broader, cross-party commitment to a more authentic political discussion that embraces something new, and does not fall for the false hope of a return to something which we never had. Hope has been a deciding factor but let us hope for the future and not for the false comfort of an unsalvageable past.

 

 

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A 4 point model for political trolling

… and why no one tends to win.

 

Role 1: The Troll turned Fish

 

internet-troll

  1. BAIT – find or happen upon a topic which is emotionally loaded and complex, then turn it into a binary issue.
  2. REEL – when someone tries to acknowledge complexity of the topic, reify the binary and raise the stakes.
  3. CATCH – push someone with repeated REELING until they fall into BAITING you.
  4. Now perform role 2.

 

Role 2: The Fish turned Troll

17115611-illustration-of-fish-with-fishing-hook-stock-vector-cartoon

  1. BITE – find or happen upon someone presenting an emotionally loaded and complex topic that you care about as a simple binary issue.
  2. HOOKED – appeal to rationality, argument and evidence, and when that fails, resort to exaggeration, exasperation and then insult.
  3. CAUGHT – get so frustrated you want to punish the troll and fall into BAITING them.
  4. Now perform role 1.

Social Media, Emotions and Deception [Part 2]

In my previous post about Facebook’s experiment with users’ newsfeeds I focused on how the outrage at recent publication of the data perhaps related to the more longstanding relationship that we have to companies as regards our emotions. In this post I want to think a little about why the study doesn’t tell us very much about emotions and how we might transmit, circulate or transfer affective or emotional states.

As regards how we conceptualise emotions and affect, it is notable that the research uses an impoverished account of emotions, specifically as regards its two primary concepts: ‘emotional state’ and ‘emotional contagion’. The paper’s ultimate conclusion is that they have found “the first experimental evidence for massive-scale emotional contagion via social networks.” So the concept of contagion is just as important to their work as is the idea of an emotional state itself.

In terms of emotional state the study uses a simple measure of whether the expressed emotional content was ‘positive’ or ‘negative’. They classified statements according to whether they contained ‘positive’ or ‘negative’ words defined by the Linguistic Inquiry and Word Count Software. This is a problem because much meaning derived from expressions is indexical and implicated. The (emotional) meaning of something is often irreducibly tied to its context of expression. So, during the week in January 2012 when the experiment on Facebook users took place, people could have decided to share and comment on the Daily Mail’s characteristically superficial report on some findings that 1 in 4 office workers is chronically bored.

when im bored i check facebookLet’s imagine someone makes a status update about the article saying “I’m too bored to even read it!” This could only be understood in context and might actually imply, contrary to the surface meaning, that the person was far from bored and in fact quite interested enough to have created a joke based on the article. Indeed, it being a joke would be impossible to capture through the automated system judging the statements according to positive and negative words. So the affective and emotional dimensions of its construction – which might involve laughter or anger, for instance – might be completely misclassified. The fact is that our emotional expressions are indexical too and they can be complicated, conflicting, ongoing or transient all at the same time. Indeed, the idea of a discrete emotional state, as implied by the article, is a problem. Rarely do we feel a single emotion for any length of time, save for in psychiatric conditions characterised by such persistence. Instead, we have multiple emotional states depending on what’s going on for us at the time. I might be miserable about something I’m reading on Facebook whilst only a moment later find myself laughing at something on the TV in the background, all the while  I’m bound up with feelings of stress and boredom from trying to plough through a difficult piece of work. So if we take seriously the way in which emotions are described through situated language and the complexity of their embodied and situated interrelations then there isn’t much hope for the measure of individual ‘emotional states’ as adopted in the paper.

The idea of emotional contagion is similarly problematic and needs critical engagement if we are going to begin to understand how emotions circulate. The article asserts that “Emotional states can be transferred to others via emotional contagion, leading them to experience the same emotions as those around them.” Some of the problems here are to do with the metaphor of ‘contagion’, which implies that we ‘catch’ or are infected by emotions from others and then spread those emotions to others. Other problems are about the assumption that when others behave in a similar way to us, for example by posting ‘negative’ comments on Facebook, that they are “experiencing the same emotions” as those around them.

The term emotional contagion is most famously used by scholars in the first decades of the 1900s to make sense of crowd and collective behaviour. Gustav Le Bon is most regularly attributed the questionable honour of its invention but others including sociologists such as Georg Simmel, Gabriel Tarde and Herbert Blumer have made use of it to examine the emotional behaviours they felt were exhibited in crowds. The concept was appealing to them because it helped to explain why seemingly rational people could be co-opted into irrational behaviour. In this regard, it was particularly the cases of racist, xenophobic, fascist and far-right politics that they hoped to explain away. So the concept has had a politics itself from its first uses in social science. Some of its use today is similarly political, as scholars have sought to understand rioting behaviour, terrorism and contemporary far-right politics through the assumption that emotional contagion is involved in the transition from rational to irrational behaviours in crowd and collective contexts.

However, I think that the term is more of a hindrance than a help if the metaphor stops at its most immediate implications of a 1:many transmission, without critical scrutiny, from body to body. But this simplifies how people respond to the observation of emotions in others, how they feel emotions themselves, how emotions relate to spaces, and of how people are recruited to or resist recruitment to collective affective activity. Indeed, to take just one of these examples, people regularly do resist the emotions that appear to be spreading through a crowd. Take the riots in England in 2011. Plenty of people were ‘recruited’ the emotional behaviours involved in the rioting, but plenty of people nearby the riots were not. What made the difference between the people who were engaged by the spectrum of emotions of the various rioting actions across the country and those who were not?

Drawing on a number of more contemporary theories of affect and emotion, Margaret Wetherell (2012) has argued that:

“any particular instance of the circulation of affect, whether occurring in consulting rooms, parliamentary committees, football stadiums or in the message boards of the Internet, involves understanding a raft of processes: body capacities to re-enact the actions of others; the developmental infrastructure of inter-subjectivity; the power of words; the affective-discursive genres personal and social histories provide which channel communal affect; inter-subjective negotiations; consideration of the cultural and social limits on identification and empathy; and exploration of practices of authorisation, legitimation and resistance, not to mention analyses of the containing institutions, spaces and media circulation.”

It is this vast list of features that is implicated in how emotions and their circulation is situated. Consideration of how emotions might circulate from one person to another or to many others cannot be captured by the classification of emotional states according to ‘negative’ and ‘positive’. And even if emotions could be easily classified in such a way, the finding that a greater percentage of Facebook statements were negative when users were presented with more negative statements would tell us very little about how emotional states circulate through social networks.

We need to situate emotional circulations and not de-socialise the body in order to argue for a virus like process of dumb replication. Indeed, even a little expansion of the contagion metaphor would help show how inadequate to the task the emphasis on 1:many body-to-body transfer is. Human Immune SystemFor a start, people have immune systems and so regularly are able to resist transmission of infections. The immune system is made of various processes that interact in complex ways with each other, with other bodily systems and with other bodies and the environment, so that at any given point in time a person may be more or less susceptible to a particular infective agent than at any other. Repeated exposure to infectious agents often increases this resistance. Our immune systems are individual and change over time, they are inherited and evolved and can be supplemented or compromised by various technological interventions. And so on and so forth.

To understand how emotions are circulated we have to think more broadly about what emotions are and how we can know about them, and do so from within a socialised account of embodied, ongoing, habituated and yet spontaneous, contextual and situated intersubjective life. The concepts of negative/positive emotional states and emotional contagion will not do very much for this line of thinking.

 

Social Media, Emotions and Deception: The Facebook Experiment [Part 1]

The recent response to the Facebook experiment with user’s newsfeeds can tell us something about how people understand three topics that are of interest to me. First, the way in which social media figure in human relations; second, how emotions and affect are conceptualised; and third how we understand lies and deceptions as part of everyday life. In this post I’ll mostly be dealing with the social media issue and emotions, and will be getting back to lying and deception in future posts.

The Facebook experiment, conducted in collaboration with researchers from the University of California and Cornell, was designed in order to understand whether emotional states could be transmitted by ‘emotional contagion’. The site removed either positive or negative stories from a sample of user’s feeds, which meant that some people were shown an unusually high number of positive or negative stories. The site didn’t invent or add any material, they just changed how items were selected from the pool of possible newsfeed stories. They then monitored those user’s own posts and determined whether they were more likely to post positive or negative stories as a result of this subtraction from their feeds. The results show a small but significant effect of 0.001, meaning that an increase in positive newsfeed items led to an increase in user’s own positive statements on Facebook and vice-versa. The significance of the effect is perhaps misleading and when viewed in light of the scale of Facebook it certainly looks more note-worthy, as the authors point out: “…given the massive scale of social networks such as Facebook, even small effects can have large aggregated consequences… an effect size of d = 0.001 at Facebook’s scale is not negligible: In early 2013, this would have corresponded to hundreds of thousands of emotion expressions in status updates per day.” So it seems that the results do show something, though what exactly I’ll get to in a later post. For now, let’s focus on the way in which the experiment has been received and what this might tell us about how we feel about advertising and social media.

It is unsurprising to find social networking websites are interested in the degree to which they can shape human emotions and self-expression. Indeed, individuals regularly go about trying to do this to each other in everyday life. But it’s obviously a different issue when we’re talking about one of the most powerful corporations in the world experimenting with how we feel about ourselves and others.

Of course, the advertising presented on Facebook is already targeted to an individual’s expressed interests and the kinds of topics that they post about, like, share and so on. I suspect that most people already know this. One only has to note how having looked at some pages for upcoming gigs in an area suddenly increases the number of ads you are shown about bands you like. In one case I briefly flirted with the idea of buying a juicer, and then having decided they were too expensive and I was unlikely to really use it, found that Facebook was quite insistent that I’d made the wrong choice and proceeded to show me juicers of various kinds for at least a week afterwards. So people may not be familiar with the technical details or aware of the scale of data involved, but they probably do have the sense that ads are being targeted to them. I think that this is all part of the contemporary neoliberal contract online. We know that we get a plethora of information and can make choices about consumption in new ways at the expense of that information being shaped by our previous choices, expressed interests and social relationships. However, the experiment has caused significant consternation online.

I think this tells us that people placed some degree of trust in Facebook not to be manipulating how they feel in a negative way. Indeed, much of the backlash seems to have been about how Facebook could make us feel bad about ourselves and the world around us. Some have pointed out that the research didn’t take ethics terribly seriously, and I agree. Most significantly, people were selected to be part of the trial randomly, and so there is a strong chance that at least some of the ~155,000 people subject to the feeds skewed to negative statements were vulnerable in one way or another. Seeing a ‘negative’ news story on Facebook can seriously affect my day, particularly if some god-awful politician has said something vainglorious, homophobic, racist, sexist, and so on and so on. Which they do on a practically hourly basis. Fortunately, I’m reasonably stable as regards my emotions but some people may not be and the study should have at least reflected on the importance of this.

But why do we trust Facebook with our emotions at all? I think part of it has to do with what we’re already willing to allow companies to do and what we expect them not to be doing. Most of us notice that the newsfeed changes when you look at it repeatedly throughout the day, and so we understand that some kind of computer-based selection process and prioritisation is probably going on. But I think we largely assume that this is based on selecting content that is most interesting to us. So we all end up with cat videos clogging the page. And we’re mostly fine with that. But we clearly have been surprised to find that the algorithm is not only capable of doing more than this but that it has actively been used to test out how changes to our newsfeeds might affect us personally. In this regard, we have balked not at Facebook trying to alter the items we see on our newsfeeds but at their actively trying to alter how this makes us feel about ourselves. And, as I’ve said, it is the negative side of this manipulation that has caused most distress.

The ostensible neoliberal contract with advertisers is that they make us feel good about ourselves in order to try and get us to buy stuff. Of course, we recognise that in some ways advertising is bad for us, particularly when it comes to body image. But more often than not, and particularly with video advertisements, the message is about how wonderful we are, how great the world is, how brilliant this product is, and how we should buy it to make sure we keep feeling so wonderful all the time. People are savvy about this and we can generally see how advertisers are trying to manipulate us. For example, there’s nothing hidden in how Fosters tries to appeal to contemporary notions of masculinity and male comradery. But we don’t expect Fosters to try and make us feel shit about ourselves in order to sell us beer. That’s not on. And in this regard, Facebook broke the deal and now we’re angry about it. So the answer certainly seems to be that yes, changing our newsfeeds can change our emotions, but perhaps not in the way they expected. The backlash against Facebook offers an excellent case from which to begin to unpick how we understand our emotional lives and how this figures in the organisation of contemporary economic exchange.

 

Feedback? I’ll tell you what I think of your feedback!

A while ago now (the 28th June, 2011, to be exact) I gave a talk at the “How’s My Feedback?” (HMF) conference at the Saïd Business School @ University of Oxford. It was a great conference and I thoroughly enjoyed the presentations and discussions. My talk was a bit peculiar in that I was being ‘wormed’ during it. Putting aside the obvious jokes, I shall say simply that this involved use of a bit of software developed by ‘SocialPoll.tv‘ to enable people to rate my talk live. A representation of those ratings was then displayed as a moving line on the screen behind me. You can see James Munro explaining this here, and Steve Woolgar leading a discussion on the technology here.

The talk itself was about a very small bit of research I did for the purposes of giving the talk, having been kindly invited by Malte Ziewitz and Steve to speak about rating systems and reflect on the prototype website they’d developed, http://www.howsmyfeedback.org/, a rating site for rating sites. Being a unfamiliar with many of the rating sites with which HMF was concerned, I decided to take on one that would be at least a little interesting and fun, adopting the principle that if you don’t have anything much to say, at least say it entertainingly. You can see the talk here, and the thoughtful reflections provided by Sally Wyatt, who acted as a discussant. Overall, I think the site piqued my interest, although- from the limited peaks I took at the worm poll – I can’t speak for the audience.

I think, and this is the point of this entry (aside from publicising the various excellent people involved), that a challenge with live feedback is that it breaks down the power relationship between the audience and the speaker. Ordinarily, I suppose, there is the opportunity for someone in the audience to shout out during your talk and disagree with you, however, collective measures of exasperation, or indeed enjoyment, have historically been far more regimented, confined as they are to the polite applause and question period. Our historical mode of measuring negative feedback during our talks has been to spot people sleeping, yawning, stretching, doodling, chatting, gazing listlessly out the window, or – occasionally – looking repulsed, offended, terrified or completely baffled. Positive feedback comes in the form of smiles, a straight back or engaged seating position, a thoughtful expression or a tentatively probing question mid-flow. Paul Rabinow has commented that such expressions of boredom and suchlike are characteristic of academic habitus, and so we might wonder if the adoption of novel forms of feedback might disrupt that habitus.

In part, this issue of feedback has been circling around my mind of late because the Unit Evaluation Questionnaire results recently dropped into my email box and I’ve spent a little while reading through the quantitative and qualitative scores. This is serendipity, of sorts, since I’ve also just been lecturing first year UG students on questionnaires and interviews. One of the things we tend to teach at this level is that there’s a difference between quantitative and qualitative research methods and that they’re perhaps contradictory, perhaps complementary. I pointed out, for instance, that one is tied to a particular history of positivism that imagines the survey to be something like a laboratory, where the social context, the outside world, can be slowly but surely operationalised out. The other, our qualitative methods, try and embrace context and – at their best – visibly inscribe the mode of production into the object of knowledge. But how, then, do we go about interpreting the vagaries of student attitudes using both measures? How do I interpret their feedback when it doesn’t seem to relate to their behaviour: one week they’re asleep, the next they’re alert. Feedback, in other words, comes in multiple forms that are not necessarily coherent and perhaps have more political value than they do pragmatic. My UEQ feedback isn’t terribly useful except in that it helps me argue a case for my continued employment.

In my hotornot talk I discussed the ways in which the power to contest your score were limited and I think this applies here. Though my UEQ scores are perfectly wonderful (thanks principally to bribery and an endearing inability to stop swearing) there’s very little I can do to understand them. This is similarly the case in the hotornot.com example. What does a 6.1 hotness rating mean if I can’t contextualise it and reconcile it with the more qualitative comments made on my profile (you’re fit! – you’re fugly!). How do I use the knowledge produced through the UEQ to engage in ethical action regarding my teaching and to take care of my self/identity/students/reputation? This difficulty of making use and making sense of the feedback within complex contexts is an important one that goes largely unexplored in bureaucratic systems of student organisation, not least in these and other satisfaction polls. One specific difficulty with these representations to which we might seek to relate is that we can’t get much access to means of producing them- who generated the feedback, using what strategy and with what purpose? Rating systems, then, impose an identity that one has to negotiate with, but afford little in the way of mechanisms for challenge or interpretation. In this respect, we must be more attentive to the ethics and care that are implicated in ratings and their social management.

In closing, I should point out what properly started this rather rambling detour: I received an email about a new smart mobile phone-based system being trialled at Manchester for live interactive voting for lectures (this is to replace an older, more inconvenient system), which I’m now signed-up to try. So perhaps everything is just getting more and more ‘live’. The temporality of feedback, how your ratings change over time, the phenomenal experience of disappointment or jubilation, is difficult to contextualise whether your ratings are live or post hoc, but the challenge of making them sensible during the activity being rated is surely more complex. Whatever the outcome of this addition to my lectures, I don’t doubt it will suffice only to further complicate the experience, to add one more rating to a plethora or (in)formal measures. No doubt also, in due course, you’ll find some ‘live rating’ statistics in my curriculum vitae. Look how much the worm moved this year!